Terms of service

Welcome to RIMAZ. These Terms & Conditions govern your access to and use of our website and services. By browsing our website or placing an order, you agree to comply with the terms outlined below.
1. General Terms
✔ Eligibility: You must be at least 18 years of age or using the website under parental/guardian supervision.
✔ Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including login credentials.
✔ Policy Updates: RIMAZ reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
2. Product Information & Pricing
✔ We aim to provide accurate product descriptions and images; however, slight variations or errors may occur.
✔ All prices are listed in PKR (Pakistani Rupees) and may be updated without prior notice.
✔ Promotional offers and discounts are subject to availability and may be withdrawn at any time.
3. Orders & Payments
✔ Order Acceptance: RIMAZ reserves the right to refuse or cancel any order at our discretion, including cases of pricing errors or suspected fraud.
✔ Payment Methods: We accept secure online payments (credit/debit cards, bank transfers) and Cash on Delivery (COD) where applicable.
✔ Order Cancellation: Orders may only be canceled before dispatch. Once shipped, cancellation requests will not be accepted.
4. Shipping & Delivery
✔ Delivery Timeframe: Standard delivery within Pakistan typically takes 3–7 business days, depending on location.
✔ Shipping Charges: Delivery charges may vary based on order size and destination.
✔ Delivery Delays: RIMAZ is not liable for delays caused by courier services, weather conditions, or unforeseen circumstances.
5. Returns & Exchanges
✔ Returns and exchanges are accepted within 7 days of delivery, subject to our Return & Exchange Policy.
✔ Items must be unused, unworn, and returned in original packaging to qualify.
✔ Customized, made-to-order, or final sale items are not eligible for return or exchange.
6. Intellectual Property
✔ All content on the RIMAZ website, including logos, product images, designs, and text, is the exclusive property of RIMAZ and protected under applicable copyright and intellectual property laws.
✔ Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
7. Limitation of Liability
✔ RIMAZ shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
✔ We do not guarantee uninterrupted, secure, or error-free operation of the website at all times.
8. Governing Law
These Terms & Conditions are governed by the laws of Pakistan, and any disputes shall be resolved in the appropriate courts of Pakistan.
9. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
📧 rimazstore.pk@gmail.com
📱 0325 5022890 (WhatsApp)